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How to Add Funds to Your Account and Pay Renewals from Credit

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Use Add Funds in the JUSTG client area to top up your account balance. The credit is then used automatically for new and renewal invoices, so your services renew without you having to pay each invoice by hand.

Why keep credit on your account

Renewals are paid automatically from your balance, which helps you avoid suspension.
Fewer payments: one top-up can cover several renewals across all your services.
Good for many services: if your VPS and dedicated servers renew on different dates, a balance covers them all.

Step 1: Open Add Funds

Step 2: Enter the amount

Enter how much you want to add. A simple way to choose the amount is to add up the renewal prices of your services for the next few billing periods. For example, a cloud VPS on plan 01 renews at $29.99 per month, so three months of renewals need $89.97.

Step 3: Choose a payment method and pay

Choose one of the available payment methods and complete the payment:

Credit card via Stripe
Alipay
UnionPay card
PayPal
USDT (crypto)
Bank transfer

Payments are billed in USD or HKD. Once the payment is complete, the amount is added to your account balance.

Step 4: Let renewals use your credit

You do not need to change any setting. When a new invoice or a renewal invoice is created, your credit is applied to it automatically. You can check this at any time in your invoice list.

Credit only helps if it covers the renewal. If your balance is too low, add more funds or pay the invoice with another payment method at least 2 days before the due date. An unpaid service is suspended automatically on the due date, and if the invoice is still unpaid 7 days after the due date, the service is cancelled and its data is deleted permanently.

Step 5: Get reminders on Telegram

Link your Telegram account once on the Telegram Sign-in page (Account menu). You then receive renewal reminders before a service renews and when an invoice becomes overdue. This is a good way to notice in time when your balance needs a top-up. The reminders can be turned on or off on the same page.

Yearly billing means fewer renewals to cover. For example, cloud plan 01 costs $199.99 per year instead of $29.99 per month.

FAQ

Is my credit used for new orders too?

Yes. Account credit is used automatically for new invoices as well as renewal invoices.

Do I have to apply the credit to each invoice myself?

No. Credit is applied automatically. Just make sure the balance is high enough before the due date.

I added funds but the balance did not change. What should I do?

Open a ticket with the Customer care/Billing department and include the payment method, the amount, and the time of payment with your time zone.

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