In the JUSTG client area you can pay several unpaid invoices in one go with Pay selected, download any invoice as a PDF, and download up to 100 selected invoices as one ZIP file. This guide shows each option and the payment methods you can use.
Step 1: Open your invoice list
Sign in to the client area and open your invoice list. Every invoice is shown with its number, dates, total and status (for example Paid or Unpaid). Each row has a checkbox, which you use for the bulk actions below.
Step 2: Pay several unpaid invoices at once
If you have more than one service, renewals can arrive as separate invoices. Instead of paying them one by one:
- Tick the checkboxes of the unpaid invoices you want to pay.
- Click Pay selected.
- Choose a payment method and complete the payment once.
All the selected invoices are paid together in a single mass payment, and each one is marked as paid.
Step 3: Download a single invoice as a PDF
Every invoice can be downloaded as a PDF, for example for your accounting or to send to your finance team. Open the invoice from the list and use the PDF download option. Both paid and unpaid invoices can be downloaded.
Step 4: Download many invoices as one ZIP
When you need the invoices for a whole month, quarter or year, you do not have to download them one at a time:
- Tick the invoices you need in the invoice list.
- Use the download option for the selected invoices.
- You receive one ZIP file that contains a PDF for each selected invoice.
One download can contain up to 100 invoices. If you need more, split them into several downloads of 100 or fewer.
Payment methods
| Method | Notes |
|---|---|
| Credit card (Stripe) | Card payments are processed by Stripe. |
| Alipay | Pay with your Alipay account. |
| UnionPay | Pay with a UnionPay card. |
| PayPal | Pay with your PayPal account. |
| USDT (crypto) | Pay in USDT; crypto payments are processed by NOWPayments. |
| Bank transfer | Pay by bank transfer using the details shown on the invoice. |
| Account credit | Funds added with Add Funds are used automatically for new and renewal invoices. |
Invoices are billed in USD or HKD.
FAQ
Can I pay only some of my unpaid invoices?
Yes. Tick only the invoices you want to pay and click Pay selected. The others stay unpaid until you pay them.
How many invoices can I download in one ZIP?
Up to 100 invoices per download. For more, select the next batch and download again.
My payment went through but the invoice still shows Unpaid. What should I do?
Open a ticket with the Customer care/Billing department. Include the invoice number, the payment method, and the time of payment with your time zone.